Professional Auto & Truck Service LLC

John Spicer a year ago

TLDR: Even if you have to wait for their service, this is the place to go if you want it done once while also feeling respected, something lost on many of today's shops. Full Story: We have a large diesel motorhome that my family uses to show our daughter the nation as she is growing. Getting work done on Motorhomes can be fraught with risk and uneasiness, as many shops treat them like trucks without being cognizant that for many of us, they are a second home where we live for weeks at a time. Admittedly, these things can be a real pain to work on, with limited access leading to body contortion, etc.. As a result, repairs are not always done wholly or thoroughly as techs want to get it out of the door and get to something else. Our experience with Precision was the exact opposite. Yes, it took a few weeks to get us in, but they fixed it right the first time, without complaint, and with professionalism. When we got the coach back, it was amazingly free of dirt and grime, and they took it upon themselves to replace access panels that I had removed for their convenience prior to drop-off. They also had the presence of mind to use the shoreline to keep from abusing the batteries,

Austin Aubinoe 2 years ago

This is a great shop that has the capability to work on heavier stuff. They are not afraid to work on older trucks, and will listen to you when you explain what your looking to have done. They fixed what I thought was a complex issue on a newer truck that had been wrecked previously as well. The owner and mechanics are nice guys and very fair.

Bugzy Martin 2 years ago

I was driving with my wife & son from Upstate New York to Florida - towing my boat when the right wheel totally fell off. This shop knew where to get the parts & how to fix it. We were back on the road in 2 hours! They were AWESOME!

Christian Laguerre 3 years ago

TL;DR - When you need it done right and that's the bottom line; this is your place hands down. Just be patient they take their time to make sure it's done right. That said, work done right, will never be the lowest cost. Long version: Date of Service: July 2023 The situation: I brought my Dodge Ram 2500 series truck for a state inspection. The truck was in very good condition and their inspection found the same conclusion with a few things that needed to be addressed. They were flexible and allowed me to take my truck back for a trip we had planned and I brought it back to them the following week. Areas of excellence: The work performed on the truck was impeccable. They were honest about the work, even with an item I surely thought would have been a state inspection issue, they told me that it wasn't needed for the state inspection and suggested ideas on how to address that particular defect. There was one item that we disagreed on and found a reasonable path forward to resolve the issue. My star rating reflects the level of professionalism, quality of work, and integrity performed. The staff is kind and welcoming. I never felt disrespected during our interactions. I will reco

Lee Chrom 3 years ago

Wheel seal barins they got me in fast. Very efficient and knowledgeable. The owner Dean Breeden is honest, a straight shooter. Let me know what went wrong and the best way to do the job right. Did not cut any corner. For a owner op like me it's word of mouth. Reviews of a business. Thanks a bunch G.compton Compton transportation Shelby nc